FREQUENTLY ASKED QUESTIONS
» HOW DO I FIND MY PRODUCT?
» WHAT ARE CANDLELIGHT LED LIGHTS?
» WHAT IS TRUE NEEDLE TECHNOLOGY?
» HOW DO I POST A REVIEW?
» WHAT ARE CANDLELIGHT LED LIGHTS?
» WHAT IS TRUE NEEDLE TECHNOLOGY?
» HOW DO I POST A REVIEW?
» HOW DO I FIND THE RIGHT ARTIFICIAL CHRISTMAS TREE SIZE?
» HOW DO I IDENTIFY A HIGH QUALITY ARTIFICIAL CHRISTMAS TREE?
» WHAT IS THE DIFFERENCE BETWEEN CHRISTMAS TREE FOLIAGE AND NEEDLE TYPES?
» HOW DO I FIND HIGH-QUALITY CHRISTMAS LIGHTS?
» HOW DO I MAKE THE TREE WORK WITH MY DECORATIONS AND ORNAMENTS?
» WHAT ELSE SHOULD I TAKE INTO CONSIDERATION FOR MY TREE?
» HOW DO I IDENTIFY A HIGH QUALITY ARTIFICIAL CHRISTMAS TREE?
» WHAT IS THE DIFFERENCE BETWEEN CHRISTMAS TREE FOLIAGE AND NEEDLE TYPES?
» HOW DO I FIND HIGH-QUALITY CHRISTMAS LIGHTS?
» HOW DO I MAKE THE TREE WORK WITH MY DECORATIONS AND ORNAMENTS?
» WHAT ELSE SHOULD I TAKE INTO CONSIDERATION FOR MY TREE?
» HOW DO I ASSEMBLE MY BALSAM HILL TREE?
» HOW SHOULD I SHAPE MY BALSAM HILL TREE?
» HOW SHOULD I STORE MY BALSAM HILL TREE?
» TROUBLESHOOTING COMMON ISSUES
» ASSEMBLING YOUR TREE LIGHTS
» HOW SHOULD I SHAPE MY BALSAM HILL TREE?
» HOW SHOULD I STORE MY BALSAM HILL TREE?
» TROUBLESHOOTING COMMON ISSUES
» ASSEMBLING YOUR TREE LIGHTS
» Balsam Hill™ General Information on Product Warranties
» Balsam Hill™ Tree & Foliage Warranties
» Balsam Hill™ Light Warranty
» Balsam Hill™ 60-day Warranty on Clearance Items
» Balsam Hill™ Tree & Foliage Warranties
» Balsam Hill™ Light Warranty
» Balsam Hill™ 60-day Warranty on Clearance Items
» What delivery options do I have?
» When will my order ship?
» When can I expect my product to arrive?
» What are my delivery charges?
» Delivery to PO boxes
» Can I delay my shipment to a certain date?
» My package was damaged or lost during shipment.
» An item is missing from my shipment.
» My product is missing parts.
» I received the wrong product.
» When will my order ship?
» When can I expect my product to arrive?
» What are my delivery charges?
» Delivery to PO boxes
» Can I delay my shipment to a certain date?
» My package was damaged or lost during shipment.
» An item is missing from my shipment.
» My product is missing parts.
» I received the wrong product.
» What are my payment choices?
» Why am I being asked to authenticate my purchase?
» When will my credit appear on my account?
» When will my credit card be charged?
» I have a question on my charges.
» I need a copy of my receipt/invoice.
» What if I miss the end of a sale?
» What if the price of a product I've purchased is reduced?
» How do I use a coupon?
» Why am I being asked to authenticate my purchase?
» When will my credit appear on my account?
» When will my credit card be charged?
» I have a question on my charges.
» I need a copy of my receipt/invoice.
» What if I miss the end of a sale?
» What if the price of a product I've purchased is reduced?
» How do I use a coupon?
» TERMS & CONDITIONS
» DELIVERY TERMS AND CONDITIONS
» IF THERE IS A PROBLEM WITH YOUR ORDER?
» CANCELLATION
» WHAT IS THE RETURN POLICY?
» HOW LONG WILL IT TAKE TO RECEIVE MY CREDIT?
» DO I HAVE TO PAY FOR RETURNS?
» WHERE DO I RETURN MY ITEM?
» RETURNS POLICY
» REFUNDS POLICY
» FAULTY ITEMS
» CONSUMER RIGHTS DIRECTIVE
» DELIVERY TERMS AND CONDITIONS
» IF THERE IS A PROBLEM WITH YOUR ORDER?
» CANCELLATION
» WHAT IS THE RETURN POLICY?
» HOW LONG WILL IT TAKE TO RECEIVE MY CREDIT?
» DO I HAVE TO PAY FOR RETURNS?
» WHERE DO I RETURN MY ITEM?
» RETURNS POLICY
» REFUNDS POLICY
» FAULTY ITEMS
» CONSUMER RIGHTS DIRECTIVE
