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Cookie Policy

What are cookies?

Cookies are text files placed and stored on your computer when you visit certain web pages. They are used by almost all websites and can do a variety of things: some cookies are needed to make a website work, others improve a visitor’s experience on a website, others provide information to the owners of the website, and others allow a website owner to show you advertisements for products it believes you might like.

This Cookie Policy details what kind of cookies we use, what information is collected by the cookies we use, and how we use that information. For more information on the data we collect and what we do with that data, please read our Privacy Policy.



At Balsamhill.co.uk, we use cookies to give you the full functionality of our website, provide you with a more customized user experience, gain a better understanding of how visitors use our website, make our website more user-friendly, and market our products both on and outside of our website. For instance, we use cookies to keep track of what you have in your basket, and to remember you when you return to our site. We also use cookies to help improve your experience on the site. For example, they help us to identify and resolve errors, or to determine relevant products to show you when you're browsing.

A more thorough description of these cookies and others that we utilize is set forth in the next section of this policy.



These cookies are strictly necessary for our website to function. Without them, some services cannot be provided and this website won’t work properly. For instance, we use cookies to remember what you add to the shopping cart, so without cookies enabled, you will not be able to place an order.

These cookies allow us to provide you with certain features that make your shopping experience easier. They help us improve the functionality of the site and enable us to remember the choices you make. For example, if you select to display 24 results per page on Search Results and Category pages, a functional cookie will store that setting through your browsing experience.

We set cookies on your device while you are on our site, and allow some of our vendors or third-parties to do the same. These cookies help us understand your browsing history and what you’re looking for, so we can show you advertisements for products that we believe you may like, both on our website and on other websites or platforms. In general, we use these cookies to help us measure our marketing practices and show people the most relevant content possible.

We use these cookies to aggregate visitor data to help us understand how people are using our site. They allow us to count visits and traffic sources, and see how visitors move around the site. Using this information, we can make improvements to our site, and to our visitors’ experience. In order to conduct our analysis, we use tools like Google Analytics.



If you prefer to restrict, block or delete cookies from Balsamhill.co.uk, or any other website, you can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. If you wish to disable the cookies that we use, and you utilize different devices to view and access our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

You can also manage your cookies preferences by using the Cookie Preference Manager. You can change your cookie preferences any time.

Please note that if you block certain cookies, you may not have access to all the features of this website.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. As mentioned above, you can learn more about our use of your information by reviewing our Privacy Policy.


We use cookies to make using our website easy and meaningful to you, to provide our services, and to better understand how it is used by our customers. These cookies include targeted advertising and social media cookies, and advanced analytics cookies. If you do not want to accept all cookies, click 'Manage Cookies'. You can also choose to change your cookie settings anytime you want to. For more information visit our Cookie Policy page anytime.