Cyber Week SavingsSave up to 50%Shop Sale

Customer Service

Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.

Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

How can we help you?

Please fill out the details below so we can better assist you.

*Required field

Phone

*Reason for contacting us:
(Select one)

By providing your personal information, you agree to Balsam Hill’s Terms and Conditions and Privacy Policy .

Inquire by WhatsApp +44 7533 540428 or Call us at our toll-free number 0808 501 3434 if you are a customer in the UK, or if you are in the Republic of Ireland, use 021 482 4310. Our Customer Loyalty Specialists can be reached Monday – Saturday from 9:00 a.m. to 5:00 p.m. London time.

Live chat is available Monday - Friday from 8:00 a.m. to 5:00 p.m. London time.