Customer Service
Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.
Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.
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Call us: 0808 501 3434 if you are a customer in the UK, or if you are in the Republic of Ireland 021 482 4310. Our Customer Loyalty Specialists can usually be reached Monday – Friday from 8am to 5pm London time.
Live chat is available Monday - Friday from 8am-5pm London time.