Balsam Hill is pleased to offer a limited three-year product warranty on regular and sale-priced artificial Christmas trees. The Balsam Hill Three-Year Limited Warranty guarantees the quality of our artificial Christmas trees’ factory installed lights (excluding burned-out bulbs), frame, foliage, hinges, and tree stand. Any repair or replacement of defects in those parts are fully covered by the warranty within the specified time frame. Please note this warranty only applies to artificial Christmas trees. All other products are covered by our Premium Guarantee. All clearance trees are covered by a 60-DAY CLEARANCE LIMITED WARRANTY.
Balsam Hill™ is dedicated to providing exceptional customer service. Please call us at 02033 686 726 if you are a customer in the UK, or 021 482 4310 if you are a customer in the Republic of Ireland. You can also contact us via our Contact Us Page