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Customer Service

Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.

Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

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Inquire by WhatsApp +44 7533 540428 or Call us at our toll-free number 0808 501 3434 if you are a customer in the UK, or if you are in the Republic of Ireland, use 021 482 4310. Our Customer Loyalty Specialists can usually be reached Monday – Friday from 8:00 a.m. to 5:00 p.m. London time.

Live chat is available Monday - Friday from 8:00 a.m. to 5:00 p.m. London time.