Customer Service
Balsam Hill™ is dedicated to providing exceptional customer service. Please contact us by email at customerservice@balsamhill.co.uk or by calling us at 01234 227155 (international dialing code: 0044 1234 227155). Our customer care center is currently open from 8:00am to 6:00pm GMT London, Monday through Friday. We look forward to speaking with you!
Due to holidays, customer service will be closed: 26 Dec - 27 Dec, and 2 Jan, 2012. The hours will also vary due to the holidays on the following days:
- 23 Dec & 25 Dec - Customer service will close at 12 p.m. GMT London
- 28 Dec - 30 Dec - Customer service will be open at 9:00am to 4:00pm GMT London
You may also send us a fax at 01234 351208 (international fax number: 0044 1234 351208).
Orders by Phone
If you would like to place an order by phone, or talk with an agent from our sales department about which Balsam Hill™ tree is right for you, please call us at 01234 227155 (international dialing code: 0044 1234 227155) . We look forward to speaking with you!
Customer Feedback
Do you have a comment, suggestion, or praise to share? We would love to hear from you at Treetalk. Please let us know how we are doing by emailing us at treetalk@balsamhill.com.
Mailing Address
Balsam Hill™
50 Woodside Plaza, Suite 111
Redwood City, CA 94061
United States
For the address of our Returns Center, click here.
