Customer Service
Balsam Hill® is dedicated to providing exceptional customer service. Please contact us by email at customerservice@balsamhill.co.uk or by calling us at 01234 227155 (international dialing code: 0044 1234 227155). Our customer care center is currently open from 8:00am to 6:00pm GMT London, Monday through Friday. We look forward to speaking with you!
Due to holidays, customer service will be closed: 25 Dec - 26 Dec, and 1 Jan - 2 Jan, 2013. The hours will also vary due to the holidays on the following days:
- 24 Dec - Customer service will close at 12 p.m. GMT London
- 27 Dec - 28 Dec - Customer service will be open 9:00 am to 5:00 pm GMT London
- 31 Dec - Customer service will be open 9:000 am to 5:00 pm GMT London
You may also send us a fax at 01234 351208 (international fax number: 0044 1234 351208).
Orders by Phone
If you would like to place an order by phone, or talk with an agent from our sales department about which Balsam Hill® tree is right for you, please call us at 01234 227155 (international callers, please dial: 0044 1234 227155) . We look forward to speaking with you!
Customer Feedback
Do you have a comment, suggestion, or praise to share? We would love to hear from you. Please let us know how we are doing by emailing our customer service team at customerservice@balsamhill.co.uk.
Mailing Addresses
Balsam Hill®
50 Woodside Plaza, Suite 111
Redwood City, CA 94061
United States
OR
Balsam Hill®
c/o BTB Mailflight Ltd
Unit 2B
Viking Industrial Estate
Hudson Road
Bedford,
MK41 0QB,UNITED KINGDOM
For the address of our Returns Center, click here.
